- Item/s purchased online may be exchanged or returned within 7 days of receipt of good/s. You may contact us at echostore@echostore.ph to report any defective or damaged product/s.

- In case of wrong purchase, item may be replaced given that the product is returned to ECHOstore in good, unused, and saleable condition. Shipping or any additional cost/s incurred thereof must be shouldered by customer.

- For claims to refund, please contact our customer service at echostore@echostore.ph. Original shipping and handling fees are non-refundable.

- To change or cancel an order, make sure to contact us right away by sending us a message via the link below or email to echostore@echostore.ph.